The Business Etiquette Team (“BET”) seeks to address the gap in professional norms for first-generation, BIPOC, and marginalized students, young professionals, and recent migrants. BET is an equity-seeking group committed to teaching professional etiquette to underrepresented young professionals. We focus on the soft skills around business culture and the unwritten rules and policies within corporate environments, including emailing etiquette, networking, interviewing, and professional speaking. We seek to fast-track the learning curve of newcomers entering professional industries
The workplace we knew has changed due to the pandemic. Today we have hybrid work schedules, hot desks, new ways of greeting others and different attire expectations. Inclusivity is more important than ever, whether it is making sure remote workers feel engaged or including employees who are often excluded or marginalized. Much has evolved and so have the etiquette rules that guide us. The Business Etiquette Team’s focus is to equip young professionals with the tools necessary to navigate the workplace and build strong professional networks.
The art of portraying a poised, self-confident image in today’s demanding business atmosphere is a skill that is much too often overlooked by many professionals, but not by those observing and making critical judgments based upon the person’s communication. Although a large part of the successful image comes from knowing your particular business, an even greater part comes from knowing the basics of good manners. Good manners include everything from building good relationships and being gracious in social situations to dressing appropriately for any business setting. This program teaches participants how to confidently and easily strengthen and grow their contacts whether at a networking event, client reception or conference. You’ll master the art through learning key techniques to help your comfort, confidence and conversation skills.
The rules of business etiquette are subtle and difficult to navigate. Marginalized and racialized students as well as early and international professionals face unique challenges in approaching these professional norms. Without an established network, mentors, or intimates who are already aware of these unwritten rules, it can be difficult to learn about these rules and have the contacts who will teach you. Our group of BIPOC professionals aim to bridge this gap and provide these groups with the support and tools to build out the necessary network.
Our mentorship program matches young professionals with industry professionals willing to offer some of their time to both mentor and participate in monthly webinars with professionals offering their stories and giving networking opportunities to students in the program. Our workshops are hosted by BIPOC professionals to develop young professionals by providing activities and examples of relevant material (e.g., proper emailing etiquette, interview skills, business professional language, networking, resume review, etc.). We also provide newsletters to group members providing value through stories and best practices. With a primer on business etiquette in the office and with clients through newsletters, participants can avoid less than flattering situations with grace and perhaps even save a deal. Knowing how to properly handle situations such as forgetting a lunch with a business associate, how to introduce clients to the boss and what to do or say in meetings as a junior can improve a company’s image and reduce employee stress over these issues.